Our Services Provided by highly skilled carers!

Personal care involves toileting, pad changes, washing and bathing, oral hygiene, catheter care and overall hygiene management. Personal care is a huge part of the service we provide and often goes hand in hand with many of our other services. We can arrange to assist as much as or as little as our client needs. This may be from one visit a day up to four visits per day for personal care. We are here to help with tasks that our client struggles to do themselves.

We will encourage our clients to take part in preparing their own meals if they are able to, to promote their independence. If they are unable to participate, staff will offer them a choice of meals or prepare a meal for them according to their preferences and dietary requirements.

Our domestic support is flexible and includes household cleaning, laundry, ironing and other tasks as required. We can accompany our clients to the supermarket or create a shopping list with them and do the shopping on their behalf.

Our staff will make provisions for our clients to enjoy religious holidays and festivals and carry out daily religious activities if they so wish; at home or at a specific venue such as a mosque or temple.

We offer a variety of care for the elderly including personal care and companionship. We promote independence in all tasks as much as possible. Our care staff are trained to manage skin care and qualified to work with people with varying mobility needs. The elderly do not need to live alone to be eligible for our care services.

As parents or carers of children/young people who have disabilities or challenging behaviour, it can be difficult to find the right care. Many of our clients are children with varying needs. Our trained staff assist with personal cares, feeding, encouraging independence, establishing routine, social inclusion and many more tasks.

Autism is a spectrum. This means everyone with autism is different. Some people who live with autism need little or no support, others may need help from a parent or carer every day. We ensure our staff receive adequate and appropriate training prior to working with a client with autism. We also assist with personal care and social inclusion to allow family members to have some ‘me time’.

A client with complex needs may need a night sit if they are unsafe on their own during the night. During a night sit our carers will monitor health, administer medication if required and ensure the client is as comfortable as possible.